FAQ’s
FAQ's
After the payment process is completed, we will send you an email receipt with all order and download information, so you can download the installation package and use it for your website.
In addition, you can instantly download the product from the download area
The price you pay is one-time fee, with no hidden or recurring charges of any kind, and there’s no limit on how long you can use the template or extension either
We accept, Cash on Delivery, Credit card/Debit card/Net banking. If you meet any trouble with the payment process, please contact us via email (……………) Our team member will be Happy to assist you.
Yes, you are authorized to make any modifications to achieve your desired intention. All code are open for modification if you need.
We offer FREE lifetime update for all of our products. You will receive updates on new launches from time to time vias e mail/ newsletter . Also we will inform about all updates on our social media channels.
Yes, you are free to use our themes on as many websites as you like. We do not place any restrictions on how many times you can download or use a theme, nor do we limit the number of domains that you can install our themes to.
We offer no-questions-asked refunds to all customers within 30 days of your purchase. If you are not satisfied with our product, then simply send us an email and we will refund your purchase right away. Our goal has always been to create a happy, thriving community. If you are not thrilled with the product or are not enjoying the experience, then we have no interest in forcing you to stay an unhappy member.
Yes, the request should be raised up within 7 days after your purchase date. We only give you ONE exchange. The second request will not be accepted.
Only one promotion code can be used per order. To redeem a promotion code, please enter it in the “promotion or secure code” field found on your Shopping cart page or in the promotion code field found on the billing page of checkout. To redeem a gift code on an order, please enter the gift code number on the billing page of the checkout process. Presentperfect gift code does not expire and only one certificate may be used at a time. If you need further assistance, please contact our customer service department at +91-9821515399
If you are not able to log into your presentperfect.co.in account, please check the following:
- Ensure you are entering your email address and password under the “LOG IN” section of the log in screen
- The password field case is sensitive, so please check that your caps lock key is OFF
- To ensure you have the right password, enter your email address click on “lost your password” and your password will be sent to you.
- If you are unable to log in after trying the above steps, please contact us on +91-9821515399 and our representative will be happy to assist you!